ROCKY HILL, Conn. -- A Legislative Committee is considering a bill that would make it illegal for insurance companies to tell policy holders where to go to have their vehicle repaired.

South End Auto Body in Rocky Hill Mechanics told Channel 3 Eyewitness News that it is glad that state legislators are now looking the process known as "steering," a process which involves some auto insurance providers steering customers to particular vendors.

Jamie Emmanuel told Eyewitness News that he has had a lengthy experience in the Connecticut auto repair industry. He said he is aware of the steering that goes on in the industry.

"They will give them a scenario like, if you can't take it to our claim service, we won't be able to come look at it for a week or two weeks, and you know, we won't be able to save anything on your deductible amount, we won't guarantee the repairs on the vehicle if you take it somewhere else," said Emmanuel.

Emmanuel said the reason some insurance companies direct their drivers to specified auto mechanics is due to financial reasons.

"The labor rate is different. And in order to get the car in and out as quickly as possible, the repairs aren't done properly," said Emmanuel.

Eyewitness News reported that the issue of potentially unsafe cars on the road has gained the attention of state legislators.

Emmanuel said he hopes that the bill is passed, so drivers have their vehicles serviced at the location they choose.

More Information

American Insurance Association: Statement Responding To Senate Bill 288

Senate Bill 288