Residents here have dealt with two big major storms in Connecticut and each has been a big test for the two utility companies in state.
The Public Utilities Regulatory Authority announced Friday that it has opened a formal docket to review the performance of the state's utility companies during Hurricane Sandy.
PURA said it would review the performance of Connecticut Light & Power and United Illuminating, as well as work completed by Connecticut Natural Gas, Yankee Gas and the Southern Connecticut Gas Company.
Otherwise known as Gov. Malloy's Storm Legislation Public Act 12-148 requires PURA to review utility companies when more than 10 percent of an electric distribution company's customers are left in the dark for more than 48 consecutive hours.
The standards to be reviewed include:
Preparation for the specific storm
Plans for mutual assistance and supplemental staff
Communications with municipal and other public officials
If PURA finds faults with how the state's utility companies handled Hurricane Sandy, it may order remedies in order to prevent problems with any future long duration power outages.
In West Haven, the Chiaramontes live about a block away from the water and told Eyewitness News dealing with Hurricane Sandy was scary.
"It was pretty bad," said Luciana Chiaramonte. "We were here. I thought we were going to lose the whole side of the house."
Even though the Chiaramontes only lost power for three days, Joseph Chiaramonte said the response by the utility companies has been "terrible."
"Well sometimes, they could go a little faster," said Luciana Chiaramonte.
UI told Eyewitness News that they were able to restore power back to all of their customers eight days after Hurricane Sandy.
"It's part of the process, it's just that simple. We think we did well in the storm before, during, and after," UI said in a statement Friday. "We'll be full participants in the process."
CL&P said the review can help them figure out how to get better with every storm.
"It is also an opportunity to share with regulators the many examples of positive feedback we heard from cities and towns that our communications and collaboration in the aftermath of Sandy were much improved from last year's storms," CL&P said in a statement Friday.
Some residents told Eyewitness News that they noticed improvement in the restoration efforts.
"I thought they did better than the last time," said Susan Heffernan, of West Haven. "I said they seemed to get everything cleaned up a little bit faster."
The governor's office told Eyewitness News that Gov. Dannel P. Malloy is focused on helping people continue to recover from Sandy and is reserving judgement on the power companies until after this review is done.
Copyright 2012 WFSB (Meredith Corporation). All rights reserved.
Friday, May 24 2013 4:38 AM EDT2013-05-24 08:38:10 GMT
(RNN) - A bridge in Washington has collapsed and at least two cars are in the water, according to KING 5 TV out of Seattle. The bridge is part of Interstate 5. There is no word on injuries. Copyright 2013More >
A photo from the scene showed a man sitting on top of his car, which was partially submerged.More >
Friday, May 24 2013 8:09 AM EDT2013-05-24 12:09:42 GMT
The chief medical examiner's office says a former New Milford officer convicted of an on-duty killing committed suicide by carbon monoxide poisoning. Forty-one-year-old Scott Smith was found dead in aMore >
The chief medical examiner's office says a former New Milford officer convicted of an on-duty killing committed suicide by carbon monoxide poisoning.More >
Friday, May 24 2013 9:45 AM EDT2013-05-24 13:45:18 GMT
Happy Saturday, Rain is on its way – as expected – but it will not hamper the entire weekend. Early this morning, there will be low clouds, fog and drizzle in many parts of Connecticut. This will haveMore >
Thursday, May 23 2013 9:04 PM EDT2013-05-24 01:04:37 GMT
A Connecticut bill banning young people from using indoor tanning services is moving to the governor's desk. The state House of Representatives voted Thursday, 117-21, to pass legislation forbidding anyoneMore >
A Connecticut bill banning young people from using indoor tanning services is moving to the governor's desk.More >
Thursday, May 23 2013 7:43 PM EDT2013-05-23 23:43:36 GMT
The National Weather Service issued a flash flood warning for Litchfield County until 7:15 p.m.The National Weather Service Doppler radar indicated flash flooding from a thunderstorm entering the area,More >
Flooding has been reported in several parts of Connecticut Thursday evening.More >
Thursday, May 23 2013 9:08 PM EDT2013-05-24 01:08:56 GMT
Five people were arrested in the robbery of $4 million in jewelry fromAccording to police, first two people were bound and gagged with duct tape during home invasion on Gravel Street in Meriden duringMore >
Five people were arrested after a brazen overnight jewelry store robbery that involved kidnapping and hours of being tied up while the suspects loaded up $5 million in jewels.More >
Thursday, May 23 2013 8:24 PM EDT2013-05-24 00:24:41 GMT
Jurors deadlocked on a verdict of life or death for Jodi Arias in the 2008 killing of her one-time boyfriend were visibly upset when their verdict was read in court, CBS 5 reporter Elizabeth Erwin said. "SomeMore >
"We will proceed with the intent to retry the penalty phase" of the Jodi Arias trial, said Maricopa County Attorney Bill Montgomery after the jury deadlocked whether she should get life or death.More >