One bride said she never received the photos from the photographer hired for her wedding day until Eyewitness News got involved.
Aimee Perrin of Stamford and her husband, Shahid, were married at Lighthouse Point in New Haven last July.
The sun was shining during their seaside ceremony as an antique carousel spun next to the dance floor. Aimee Perrin said the ceremony was everything she dreamed her wedding would be.
"Everything and more... I mean, honestly, I kept saying I wish I could do it all over again," Aimee Perrin said.
Aimee Perrin said she found Jamkat Entertainment online about a year before her wedding. The Niantic-based disc jockey and photography service received positive reviews, so the couple decided to hire them for the wedding.
"I was told I would be getting a photo book, with some of my photos, I was told I would be getting a CD or something with my pictures on it. And part of it was to have an engagement session," Aimee Perrin said.
They weren't able to do the engagement session before the wedding, so they planned on having a shoot after the wedding instead.
"At the wedding, (Jamkat Entertainment photographer) Cindy (Fritchman) said that she would be in touch," Aimee Perrin said.
About three months later, Aimee Perrin said she started to get suspicious because she received no word from the owners or pictures from her special day.
"No phone calls were returned. No emails were responded to, that's when I started to get worried," Aimee Perrin said.
Eyewitness News found out Jamkat Entertainment is owned by Mark Fritchman and his wife, Cindy, works as the photographer for the company.
Eyewitness News went to their home to see if we could get some answers for the Perrins. However, there was no answer at the door.
While Eyewitness News was leaving a note for the Fritchmans, the police arrived and said they had been called by the homeowner. The homeowner had asked police to make sure the station stayed off their property.
So, Eyewitness News gave Mark Fritchman a call and left him a message with all the details. Instead of getting back to us, Cindy Fritchman emailed Aimee Perrin with some hopeful news.
The emails stated "Jamkat Entertainment is no longer in business" and "I (Cindy Fritchman) can send you the unedited files from your wedding."
"That's all I'm asking for is my photos. I don't care about the photo session," said Aimee Perrin. "I just want my photos. That's it. Then we'll be done."
Aimee Perrin was told she would have a flash drive delivered with all the unedited pictures by the end of the week.
Aimee Perrin added she isn't impressed with what she got, but is relieved they're finally hers.
Eyewitness News checked with the Connecticut Department of Consumer Protection and sure enough Perrin wasn't the only one having trouble with the company. The agency had received other complaints that state officials said they are looking into it.
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