Hartford tenants complain of no heat, no hot water - WFSB 3 Connecticut

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Hartford tenants complain of no heat, no hot water


Eyewitness News was able to help get heat for tenants at one apartment building in Hartford after going without it for what they said was weeks.

"Sometimes I cant even take off my clothes because I'll be trembling," said Joan Anderson of Hartford.

Anderson said it's been so cold inside her apartment on May Street for the last several weeks that she was forced to sleep with her coat on. 

"I complain. I complain and I complain about it. They never do anything about it," Anderson said.

Since Saturday, Anderson said she hasn't had hot water in her kitchen and that has caused her to be unable to do her dishes. Instead she's eating off of disposable plates.

The building's manager told Eyewitness News the delay was because of a broken boiler. Eyewitness News spotted contractors walking inside and outside the building. However, after weeks with no repair, residents reached out to Eyewitness News for help.

"It's colder inside than it is outside," said Leo Nelson, who has lived in the building for 12 years.

Nelson and other neighbors said they have been waiting on the landlord to fix the heat, but so far they've gotten the cold shoulder.

"Every winter we go through this. The furnace is broken. The hot water's not working," Nelson said.

Eyewitness News tracked down court documents that show within the last month the building's owner, which is The Marks Group, was forced to hand over management of the property to "The Housing Consultants." 

On Wednesday, Eyewitness News visited the office for The Housing Consultants and the property manager said the heat would be turned back on in the near future.

The heat and hot water were turned on around 5 p.m. 

Eyewitness News got a statement from the building owner Wednesday afternoon.

"The management of the property at 7 May Street in Hartford was transferred into receivership as of Oct. 18, 2013, on the Order of the Superior Court in Hartford. As of the close of business on Oct. 31, 2013, all files, keys and other necessary information were given to the Court appointed receiver. The Court appointed receiver is responsible for any and all matters regarding 7 May Street, and Marks Group has no access to this property," the statement read.

For Nelson, she said the fix may be too late and she is already making plans to move.

"This is not fair. And they want to charge people $850 to live here. Come on that's crazy," Nelson said. 

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