Chase Bank puts spending limit on customers after Target breach - WFSB 3 Connecticut

Chase Bank puts spending limit on customers after Target security breach


The security breach at Target is now affecting Christmas. Millions of customers of one bank are discovering the hard way they can't spend to their hearts desire, and it's all being traced back to what happened during the Black Friday fraud.  

Target customers paying with plastic this holiday season were already worried after 40 million all over the United States were at risk. Even if you didn't get hacked, you're still feeling some of the ripple effects from this disaster. 

Kim Howard walked out of Chase Bank Monday as an unhappy customer. 

"Everything is about protecting the company, never protecting us," Howard said.

Howard was one of thousands of Connecticut residents who went out for Black Friday deals at Target and paid with her Chase Bank card.

"We bought videos, some games for my for my girlfriend's son, some things for the kids," Howard said.

When she heard Target and millions of it's customers were hit by hackers starting on Black Friday and were exposed to the breach for weeks after, she was panicked.

"To have my money gone, I couldn't afford that," Howard said.

As of Monday, her money was safe, but she and 2 million other customers were dealing with the consequences. Over the weekend, Chase Bank tried to limit further fraud and set strict limits for at-risk customers who shopped at Target during Black Friday. That's 10 percent of their cardholders. They could only withdraw $100 from ATMs and only make $300 worth of purchases. 

"Not fair, it shouldn't happen," Howard said. "I think they need to come up with a better solution."

Those limits have since been upped to $250 at the ATM and $1,000 in stores. But it's a headache for customers wanting to get some last-minute shopping done, especially when it comes to big ticket items. 

"It still worries me," Howard said. "I'm a regular person with a regular job, and these things shouldn't happen to us."

Over the weekend, while several people around the country were filing a class action lawsuit over the security breach, the discount store offered a 10 percent discount to all customers as a way to apologize to the millions for the trouble caused from the hack. 

"I didn't have any kind of hacking so far, but it still worries you," Howard said. "Because even if you don't have it, it doesn't mean it can't happen. I don't know if there's any of my information that someone has."

Officials with Target said it's strengthening its security.

If you're a Chase Bank customer affected, the easiest way to avoid any type of limit is to go to a branch and get a new card free of charge.

Copyright 2013 WFSB (Meredith Corporation). All rights reserved.