Verizon Wireless shake-up to affect about 3,000 workers - WFSB 3 Connecticut

Verizon Wireless shake-up to affect about 3,000 workers

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WALLINGFORD, CT (WFSB) -

More than 100 Verizon Wireless employees are being asked to transfer to a different location in Connecticut.

About 100 Verizon Wireless employees at two locations, 500 Research Parkway in Meriden and 55 Capital Blvd. in Rocky Hill, are being moved to the facility at 20 Alexander Drive in Wallingford.

Verizon officials also said 30 business employees from the Rocky Hill location are also being transferred.

Officials said it's a way to "consolidate Connecticut operations."

"This was a difficult but necessary business decision," Verizon said in a statement Wednesday.

Verizon Wireless officials said about 3,000 employees "will be encouraged to seek other positions locally, relocate with company assistance to similar positions among the 26 U.S.-based Verizon Wireless contact centers, or accept a separation package."

"Those eligible will receive a relocation assistance benefit of $10,000 in after-tax dollars. Employees who wish to visit other contact centers to explore the work environment and the community will be offered a $500 stipend to offset travel costs associated with their visit," Verizon said in a statement Wednesday.

The Associated Press is reporting that Verizon, which is the largest U.S. wireless carrier, is reorganizing some of its offices in California, Pennsylvania, Maryland and Georgia as well as Connecticut. 

There are about 73,000 people employed by Verizon.

Verizon Wireless officials said the changes made by the company "will improve service delivery to customers in several ways."

  • Centralizing tasking now being accomplished across multiple locations.
  • Expanding and centralizing online customer service groups to enhance this growing service channel.

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