Verizon customers targeted in phone scam - WFSB 3 Connecticut

Verizon customers targeted in phone scam

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HARTFORD, CT (WFSB) -

Customers with Verizon Wireless have been the target of scammers, officials said.

The scammers were promising people $54 dollars based on an overpaid bill. They even make it look like it's coming from Verizon's technical support when the number appears on the caller ID.

A voicemail asks customers to visit a website called verizon54.com.

Kellen Barranger said he received the call last month.

"I got a voicemail from a phone number that showed up as an official Verizon tech support number," he said.

The 1-800 number is the official Verizon Customer Care number, which victims said made it even more tricky.

"Hackers have the ability to create spoofed caller ID," said Adam Levin, co-founder of Identity Theft 911. "So you think you're dealing with an official organization."

Barranger said he was directed to the fake website, where it asked for his Verizon username, password and credit card information.

"So they can either use credit cards in order to take money from you or they can create new accounts based on the fact they have sufficient information from you that they can recreate you and can convince other people that they are you," Levin said.

Verizon said it shut down the site. However, experts warn that scammers will just find new ways to steal money.

"Never underestimate the creativity or technological expertise of hackers," said Levin.

Barranger said he did not fall for the scam. He said he runs a blog about cell phones so the voicemail made him suspicious.

He contacted Verizon directly and found out it was fake.

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