The Life Star medical helicopter was called to Brownstone Park in Portland after a woman fell 20 feet on Tuesday afternoon, authorities said.
The fall was reported at the Brownstone Exploration and Discovery Park off Maple Avenue around 3 p.m. An unidentified woman was on the rope swings when authorities said she fell off the ride, landing on her back and neck.
"We saw a few ambulances over here," said Delaney Savage, of Portland, pointing to the dock. "Then we were coming down and saw someone lying on a stretcher, so we were confused."
Apparently, before landing, eyewitnesses said she took one hand off the rope to hold her nose, which may have caused the issue.
Brownstone CEO Sean Hayes said safety is their top priority and before going on the rope swing, guests are told that they need to have strong upper body strength to complete it safely.
"What we encourage at the rope swing...the most important thing is can you do a complete at least two pull ups to at least hold through the bottom of the pendulum," Hayes said.
Eyewitnesses said the victim was airlifted to Hartford Hospital where her condition was unknown.
The cause of the fall is under investigation. Hayes told Eyewitness News anytime they have an incident, they review their policies and procedures.
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