State officials warn that Connecticut's push to upgrade its outdated computer systems at the Department of Motor Vehicles could lead to longer wait times, confusion and possible computer glitches in the early stages.
The agency is closing its offices, except for licensing services, from August 11 to 15 to prepare for the unveiling.
The new online system starts up August 17. DMV Commissioner Andres Ayala Jr. expects a high volume of people coming back when the offices reopen the following day. He says it's unclear whether that heavy volume could last weeks or months.
Ayala said DMV is asking people to be patient and remember they're being given time to renew their licenses and registrations.
Only registration-related services are affected. Licensing services will still be available.
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