DMV shows off new services ahead of reopening - WFSB 3 Connecticut

DMV shows off new services ahead of reopening

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(WFSB photo) (WFSB photo)
WETHERSFIELD, CT (WFSB) -

The Department of Motor Vehicles showed off its new computer system on Monday.

The DMV displayed the online services meant for late property tax payments, overdue emissions tests and other compliance issues that would prevent the registration of a vehicle. It also showed how drivers can sign up for online notifications for license and registration renewals.

DMV offices closed last week while the system was upgraded.

It is slated to reopen on Tuesday.

Commissioner Andres Ayala encouraged drivers to avoid the long wait and go online instead.

Staffers said the overall transition has been smooth.

"They're doing a total 180 and learning a brand new system, so we are asking for customer patience because there will be a learning curve," Ayala said.

"With a system this large, we had one vendor, with one issue for one type of vendor this large. So we're going back and re-tooling, but we've had several hundred dealers doing transactions now and that's going to happen with several hundred thousand lines of code on each side," said DMV Project Manager Nancy Duamais.

Ayala said there are safeguards in place to keep people from applying for phony registrations. An upgrade to the licensing side will happen somewhere down the road.

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