Don't expect any let up in the lines at the DMV this week - WFSB 3 Connecticut

Don't expect any let up in the lines at the DMV this week

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    The Department of Motor Vehicles will close all its offices for one week in August for "major service improvements," but state officials said these changes will help cut down on wait times.More >
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WETHERSFIELD, CT (WFSB) -

Drivers shouldn’t expect any let up in the lines at the Department of Motor Vehicles, at least not this week.

The DMV said employees are still trying to master its new computer system.

However, there are other reasons for the long wait times.

In the last week, people have resorted to lining up long before the offices even open.

Robert Kennedy, 16, said he arrived at the Wethersfield office around 5 a.m. on Saturday to get his license.

“[There was] news about everybody taking so long at the DMV and lining up at 6:00, 630 in the morning before they even open,” Kennedy said.

DMV spokesperson Bill Seymour said there’s still a backlog of people who were shut out when the department closed for its upgrades two weeks ago.

Seymour said that last week, there were more than 5,000 people statewide that could have handled their business on the re-tooled DMV website. They said they were people looking to settle old parking tickets, lack of insurance and unpaid property taxes.

Many people, however, said they simply want to know how long the massive lines will last.

"All the states that have rolled this out have had long lines like this anywhere from a few weeks to a few months,” Seymour said. “We really don't know."

Extensions were granted for people with licenses and registrations that expired on Aug. 11 and after. They have until Oct. 10 to get up to date.

The DMV continues to say that checking its website for updates is a driver’s best bet. A link to it can be found here.

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