Water service was restored to customers early Friday morning after a water main break was reported Thursday afternoon.
The break happened in the area of Newfield and New Britain avenues, and shut down between 7:30 p.m. and 8 p.m. on Thursday.
Gas company crews had to perform some gas line work, Eversource reset a manhole and the Metropolitan District Commission performed some sewer work.
The MDC said it started backfilling the hole, but said the road would remain closed with no estimate as to when it would reopen. It was hoping by early afternoon.
MDC officials said the water main was installed in the area in 1907.
The break was reported after 5 p.m. and water was seen gushing 3 feet into the air. It took longer to shut down the main because it was unclear where the break happened.
Officials said seven homes and seven businesses on Newfield Avenue, from New Britain Avenue to Dexter Street, were impacted.
"I had to turn the power off from my house," said resident Adesh Singh, who said the water went from the street into his basement.
He said he became frustrated with the MDC crews after they initially couldn't figure out how to shut off the water.
"I want them to work faster. In an emergency they’re supposed to have a better plan. With what I saw, they didn’t have a plan," Singh said.
The repair was expected to take at least six to eight hours. It is unclear why the water main broke at this time; however, the MDC said the weather is not to blame.
Drivers were urged to seek alternate routes on Friday.
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