Officer refused service at coffee shop - WFSB 3 Connecticut

Officer refused service at coffee shop

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A West Hartford police officer was declined service at a Dunkin' Donuts in West Hartford on Saturday morning. 

According to police, the officer entered the coffee shop located at 1234 Farmington Ave., at about 8:30 a.m.

Police said the officer was standing in the back of the line, and a store employee looked over at him and stated very loudly, "he didn't get the message, we don't serve cops here." 

The officer left the store without saying anything. When the officer got to his cruiser, he was approached by the manager and the employee who apologized to him. 

According to police, the officer told the employee she should apologize to the patrons who seemed to have taken offense to her comment. 

The employee then returned inside the store with the manager and officer and apologized to the patrons. She also offered the officer a free cup of coffee, which he decline. 

Dunkin' Donuts put out a statement saying, "we are aware of the situation at the Dunkin' Donuts at 1234 Farmington Avenue in West Hartford. The crew member exhibited poor judgment and apologized immediately to the police officer. The franchise owner, a long-time supporter of local police, has also reached out to apologize on behalf of the restaurant. Dunkin' Donuts and our franchisees share a commitment to the well-being and fair treatment of all guests."

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