For many commuters, parking can be a problem at New Haven’s Union Station, but it seems there are more troubles at the parking garage.
The entire first level is now off limits, forcing commuters and travelers to the upper levels.
"This summer they started taking the spots on the other side of the first level. First put cones out so no one could park and once all the spots were empty, they marked them all reserved,” said commuter Frank O’Neill of Madison.
He gets to Union Station at around 4:45 a.m. each morning, for the 5:01 a.m. train to Grand Central Station.
At that hour, you’d think he and others would have their pick of good parking spaces, but that is no longer the case.
"I don't think anyone minds there being a certain amount of reserved parking for station personnel, but to take the entire first level, basically all the best spots in the garage,” O’Neill said.
Doug Hausladen, who heads New Haven’s Transportation and Parking, said there are a lot of workers at the station because there is working being done there.
While frustrated, O’Neill said that meshes with what he’s heard from others at the station.
"They basically told me they're putting in a new track from New Haven up to Hartford, parking on the other side of the station that was reserved, they have more buses, they eliminated the reserve parking on the other side of the station, that's who these people are,” O’Neill said.
While the city says it knows it can be aggravating for commuters, officials want them to know the additional reserved parking spots won't be permanent.
"There are plans to move across the rail yard into the maintenance facility on the back in the next year, year and a half. For our commuters, please have some patience. We appreciate your patience,” Hausladen said.
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