Waterbury residents warned of water company impostor - WFSB 3 Connecticut

Waterbury residents warned of water company impostor

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The Mayor of Waterbury is warning his residents about a person posing as a city water worker, who is trying to collect money.

The Waterbury Bureau of Water said this unknown person is telling residents that they owe money on their water bill. If they don’t pay, they will shut down their water.

"We do not do door-to-door collection in the city of Waterbury," Waterbury Mayor's Chief of Staff Joe Geary said. 

Officials said that city employees do not collect water bills in the field and cannot conduct transactions at a customer’s home or business. 

City officials said more scams happening during the holidays. 

"When you get a knock on the door, a resident is more likely to open it, expecting a holiday delivery," Geary said. 

Residents are being advised to not let anyone in their home, who claims to be with the city’s water department with a proper identification, the Waterbury Bureau of Water said.

All Waterbury Bureau of Water employees carry department IDs and drive marked vehicles with City of Waterbury Bureau of Water logo and with municipal license plates.

"All residents of the city of Waterbury, use extreme caution, do not let these individuals in your house, ask questions, ask for proper identification and contact the Waterbury police immediately," Geary said,  

The police are investigating these incidents. No arrests had been made as of Tuesday evening. 

The alert of about scammers was sent via Waterbury's social media. The city is also asking people to warn elderly neighbors about the incidents.

“I don't even like to answer the door to be honest with you,” Bill Bates, of Waterbury, said.

East end neighbors told Eyewitness News they were shaken up after some were nearly shaken down.

“I don't let anybody into the house,” Bates said.  “I try to scope them out from the inside and have a telephone right in hand just in case someone tries to do someone.”

Anyone who needs more information about these encounters is asked to call the customer service telephone number at 203-574-8251.

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