A local plowing contractor on the shoreline is being stiffed out of almost $5,000 for plowing and sanding the post office in Waterford more than eight months ago.
When the snow had to be plowed from the post office, Kurt Hayes and his crew were there.
"I told the Post Office I can't do it, I need to be paid. They want me back but I can't do it,” said Hayes, who runs a commercial plowing and landscape business from East Lyme.
The post office has a property manager in Chicago called SMS-Assist.
The firm paid most of the bills from last winter, except the one for Hayes, totaling $4,595.
"You work hard trying to keep everybody safe there at the post office and they basically told me we're not paying you,” Hayes said.
The communications between Hayes’ bookkeeper and the property manager is more than an inch thick, on one outstanding bill.
"It’s very frustrating. We've tried over and over again they just seem to avoid without any action,” said Sandra Silveira, who is Hayes’ bookkeeper.
The problem is not at the post office. Postmaster Peter Urbani even signed off on the plowing and salting, which were jobs successfully completed.
Hayes said his company completed every job at the post office, according to the requirements.
A spokesperson for SMS disputes that and said the company “maintains rigorous reporting requirements for all of our affiliates. Regretfully, this affiliate did not fulfill their contractual obligations. We have repeatedly attempted to resolve this matter.”
SMS-Assist wants to settle the dispute by paying Hayes half of the outstanding bill, which is a deal Hayes doesn’t want to make.
"We refuse to accept what they want to give us. We worked hard, we did the job did the job numerous times everyone was happy then they tell us they're not going to pay us, it’s just not acceptable,” Hayes said.
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