Two months ago, more than a dozen neighbors in Manchester were forced from their homes after a pipe burst.
Now, they turned to Eyewitness News for help after getting nowhere with a management company.
One mother said she tried calling the company and its officials never returned her calls,
“It's extremely frustrating especially when you have three kids and you have to stay with family in a small space,” said Georgia Jennings, a resident.
Jennings said she had no choice but to abandon her rental at Wellsweep Condominiums after the flood destroyed her basement.
She said that’s when her problems with Elite Property Management in Farmington began.
“On Oct. 8, I was awoken by my son who said the basement was flooded with water,” Jennings said. “There was smoke from the electronics.”
Jennings said 2 feet of water was in her basement. She and 12 other families were forced to leave.
“Ever since then we have been displaced with nowhere to go,” she said. “Some people went to a hotel. Some people like myself are staying with family.”
She said the nightmare took a turn for the worse when she said neighbors noticed things missing from their condos.
“My social security, my birth certificates, my electronics [were missing],” Jennings said.
She reached out to Eyewitness News for assistance.
“I’m hoping you can help,” she said.
Eyewitness News called Elite Property Management but couldn’t get a hold of anyone. After a visit to its Farmington office, a news crew was told the property manager wasn’t available.
“We're just here stranded, waiting to get back in,” Jennings said.
Eyewitness News found out from the town of Manchester that Elite did not file a permit to fix the problem until Nov. 24, more than six weeks after the flooding.
Town officials said they approved the permit on Nov. 30.
As of Tuesday, a news crew saw a few contractors working on the basement. However, it wasn’t enough to put Jennings’ mind at ease.
“I want it to end,” she said. “I want to come back home. I want them to fix our basement.”
Town officials said they expect the work to be completed within the next month.
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