Natural gas service in Berlin has been restored - WFSB 3 Connecticut

Natural gas service in Berlin has been restored

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The cold temperatures are being blamed for causing problems with natural gas lines in Berlin. (WFSB) The cold temperatures are being blamed for causing problems with natural gas lines in Berlin. (WFSB)
BERLIN, CT (WFSB) -

A natural gas outage shut off heat for over 200 residents in Berlin on Sunday.

The cold temperatures were blamed for causing problems with natural gas lines in Berlin.

A spokesperson from Connecticut Natural Gas said customers reported outages with their service at around 4 a.m. on Sunday.

At first, officials said the outage impacted 417 customers on 14 streets, and the issue was a frozen regulator. However, at about 1:45 p.m., officials said the number of customers impacted was 270.

At 6:30 p.m. on Sunday, a spokesperson said service to all homes had been restored. Service hasn't been restored to some businesses because crews still need access to them.

Sunday was one the coldest morning of the winter, and Tom Salimeno and his family woke up to no heat in their Earl Street home.

"I was fine for a little while expecting the house to warm up, but then my hands started getting cold and it was very uncomfortable, and then I noticed the furnace wasn't working," Salimeno said.

He and his wife Mary said they quickly improvised, doing what they could to stay warm.

"Gloves in the house! He just went and got a couple of space heaters so hopefully that will make it a little less cold in our den and our kitchen, but it's very inconveniencing," said Mary Salimeno.

The Berlin Police Department said town officials opened a warming shelter at the McGee Middle School on Norton Road.

"My husband and I came with our facilities superintendent who came to check. They were already out checking the buildings to make sure that all the heat was working in all of the buildings," said Berlin Town Manager Denise McNair.

Crews were able to determine the problem was tied to a defective regulator and once repairs had been made they went to each home to purge gas lines. 

According to police, homes on several roads, including Farmington Avenue, Lower Lane, Worthington Ridge and Overhill Drive were impacted. 

If your gas hasn't been restored, call the emergency line at 860-246-5325.

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