Monday was busy day for plumbers all across the state.
Homeowners were dealing with headaches and some very expensive bills, all stemming from frozen pipes.
Eyewitness News went out with a plumber who explained how to avoid these incidents.
Before the deep freeze, we told you about running the water and keeping the home heated.
But even though one family did all that, they couldn't escape the costly frustration of having a broken pipe.
By 11 a.m. Pam Burtchell and her family thought they got through the deep freeze of 2016 unscathed. However, her granddaughter announced the basement of their Windsor home was flooded with water.
“She came back up and said it sounds like somebody is running water downstairs in the corner,” Burtchell said.
It was the size of a paper cut, but it was enough to cause all this damage in a matter of minutes.
While Burtchell had her heat cranked and her faucets dripping, she forgot to shut off and drain the outside faucet.
“It finally froze enough to burst the pipe,” said Albert Nunes with Nunes Quality Plumbing.
Nunes is a plumber for the family business. Since the weekend started, he's been on dozens of calls throughout metro Hartford.
“I worked all weekend on these types of calls. Saturday, Sunday, 12 hour days,” Nunes said.
In the case of Burtchell’s home, the break may have been small. However the damage was sufficient. A hole had to be cut in the wall. A carpet, most likely needs to be replaced as well as the insulation.
The Burtchells said they are faced with a multitude of other concerns.
“The carpet has to come up, the walls have to come up a few feet,” Nunes said. “There's mold issues that have to be taken care of.”
Hopefully with the temperatures warming back up to the 40s and 50s, Nunes said these types of calls won't be coming in.
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