Parents showed up to the Sylvan Learning Center in West Hartford recently, only to find out that it wasn’t open.
The center closed on Monday with little fanfare-- no phone calls or emails to parents.
“We regret to inform you that Sylvan Learning of West Hartford has closed,” is what the voicemail message at the center said.
However, parents like Stacie Turner said they were never notified.
“Yesterday we went to take them to class which started at 5:30 p.m. and the place was dark there was no one there and the door was locked. And there were a bunch of parents standing outside who were equally flummoxed that nothing was open,” Turner said.
The voicemail blames an unexpected breakdown of lease negotiations with the landlord, and says “If you are a current parent you can expect to receive information by mail in the next one to two weeks regarding your account."
A number of parents expressed their outrage about the sudden closure on Facebook.
Turner said she’s out around $500 and wonders whether she’ll ever see that money back.
"It wasn't some guy in his basement teaching programming to kids on Friday night. It was a corporate company, a franchisee. It was unexpected,” Turner said.
On Thursday night, Sylvan issued a statement that said “
“The Sylvan Learning Center in West Hartford, Connecticut suddenly closed on Monday by the owner, Paul Tarsa. Paul operates the Center under a license agreement with Sylvan Learning, LLC (“Sylvan”), the franchisor, and he owns a center in Brookfield, Connecticut where he will continue to service students. Peter Bartoli, a neighboring Sylvan franchisee with a location in Southbury, Connecticut has committed to reopening the West Hartford, Connecticut Sylvan Learning Center in the exact same location this month on March 17, 2016.”
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