DMV says services should return to normal by Thursday after comp - WFSB 3 Connecticut

DMV says services should return to normal by Thursday after computer outage

Posted: Updated:
People waited to get inside the DMV in Wethersfield on Tuesday. (WFSB) People waited to get inside the DMV in Wethersfield on Tuesday. (WFSB)
WETHERSFIELD, CT (WFSB) -

The Department of Motor Vehicles is expected to return to normal operations on Thursday after computer outages earlier this week.

The outages caused long lines on Tuesday and delays on Wednesday

However, DMV Commissioner Michael Bzdyra said a team of Department of Administrative Services and 3M Corporation staff were able to make "various adjustments to return the system to stability." 

“We have stabilized the system and we have our troubleshooters ensuring we have an ongoing process to continue reviews of the system. I want to thank our customers for their patience during this time," Bzdyra said in a statement on Wednesday. 

After working around the clock, the staff was able to locate several issues.

"We process thousands of transactions a day and the work done in the last 24 hours will help return us to continuing to serve the many customers who need to visit DMV daily,” Bzdyra said.

If your license or registration expired Sunday, Monday, Tuesday or Wednesday, when services were not fully available, DMV officials said they will be valid until Thursday at midnight.

“These systems are complex and we have the right groups focused in a dedicated way. We are pleased to resume full operation and will have a careful eye on this issue going forward,” Bzdyra said. 

Copyright 2016 WFSB (Meredith Corporation). All rights reserved.