A Waterbury family said they feel scammed after a contractor stopped working on their elderly mother’s home, even when the work was paid for.
The family has reached out to the Department of Consumer Protection, as well as Eyewitness News, and they want the contractor to not only finish what he started, but to also make sure it doesn’t happen to anyone else.
Dangling gutters, missing flashing, porch spindles already bowing, and even cracked support columns were found at the home.
"Once they did the roof, they started doing the porch and he kept asking my mother, he needed more money, needed more money,” said Horace Wages, of Waterbury.
He said his mother, who will be 80 years old next week, took out a home improvement loan and lines of credit, but once she gave TD Home Lighting Improvement the money, nearly $40,000 in cash, he said that’s when the work stopped.
"Once he got all of the money, he just disappeared,” Wages said.
The original deal was for a new roof, chimney work, and a front and back porch. The family said workers were last at the home months ago.
"There's a board on my mother's porch that fell loose, almost hit my granddaughter in the head. Part of the roof isn't finished, he left all the gutters undone,” Wages said.
Eyewitness News tracked down the owner of TD Lighting Home Improvement Theuferlius Dolphin, who said the work will get done.
“I'll say maybe in another three or four weeks, definitely,” Dolphin said.
He said the contractor he paid for the gutters never did the work, and admitted that’s his responsibility.
When told the family is considering getting a lawyer, or even pressing charges, even though he vowed it would get done, Dolphin said “She doesn't have to do that. I have a good reputation, she doesn't have to worry about that."
"I just want him to finish the job,” Wages said.
The family says they have heard promises before and want to see something in writing that the work is going to be finished.
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