Problems continue following Southwest computer outage - WFSB 3 Connecticut

Problems continue following Southwest computer outage

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After a Southwest Airlines computer outage that left hundreds unable to board their flights, many are still trying to get off the ground Friday. (WFSB) After a Southwest Airlines computer outage that left hundreds unable to board their flights, many are still trying to get off the ground Friday. (WFSB)
HARTFORD, CT (WFSB) -

After a Southwest Airlines computer outage that left hundreds unable to board their flights, many are still trying to get off the ground Friday.

The outages occurred Thursday and more than 220 flights were cancelled

Although the outage was fixed, there are still delays and cancellations as a result.

Resident Ruby Veal is hoping to make it to her 37th annual family reunion, but she said that hope is starting to feel increasingly impossible.

"I'm very frustrated, you have to understand. 150 family members are going to be in Florida, and I'm here," said Veal.

She said airline workers had assured her there would be no problems. Yet, she was left stuck at the ticket line after finding out her flight to Tampa was cancelled.

"I asked them if my flight was going to be cancelled. They said no, everything's fine," said Veal.

She's now hoping to catch a flight to Orlando. 

Bloomfield's DJ Face is currently in Orlando, trying to get back to Connecticut for a party he's DJing at 6 p.m.

"I was there since 8 a.m., in line, just to find out our flight was cancelled," said the DJ.

Southwest booked him a JetBlue flight to get to a flight in Tampa and charged him an extra hundred dollars.

"The attendant told me that if I didn't take this ticket that they gave me from JetBlue, then I wasn't getting out until Sunday," said Face.

Southwest has issued an advisory that wait times are especially long Friday.

They are asking customers to keep up to date by checking statuses here.

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