Eversource warns of likely scammers - WFSB 3 Connecticut

Eversource warns of likely scammers

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Eversource Energy (WFSB) Eversource Energy (WFSB)

The Eversource power company is warning customers of potential scammers who are claiming to sell discounted power.

Eversource said people have been receiving unsolicited phone calls from "representatives" or "partners" of the company.

The company said these people are most likely scammers or third-party suppliers using deceptive marketing tactics.

“If you’re receiving phone calls from someone saying they’re a ‘representative’ of Eversource and offering to sell you discounted power, this is not us," said Penni Conner, senior vice president and chief customer officer at Eversource. "We are a regulated delivery company and don't market electricity supply to our customers."

However, Conner said electricity customers in Connecticut do have the option of choosing a competitive energy supplier. She said most competitive suppliers follow the rules.

"We urge customers to do their due diligence and check the validity of any company or offer being made," she said.

Eversource said it rarely makes unsolicited phone calls and would never go door-to-door on behalf of a competitive supplier. All Eversource employees carry company-issued identification. Any electrical contractors working with the company carry documentation that explains the nature of their work.

The company sought to remind customers to:

  • Never provide a copy of a utility bill or account information to unsolicited people on the phone or at the door.
  • Verify anything by speaking to an Eversource representative.
  • Close the door or hang up the phone if feeling uncomfortable.

Eversource can be reached at 1-800-286-2000.

More information about potential scams can be found on its website here.

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