BBB warns fair goers to shop smart - WFSB 3 Connecticut

BBB warns fair goers to shop smart

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Better Business Bureau (WFSB) Better Business Bureau (WFSB)
CROMWELL, CT (WFSB) -

Consumer safety advocates warned to shop smart during excursions to country fairs.

The Connecticut Better Business Bureau urged people not to let their guard down when picking up a big ticket item at a fall fair.

Some of the items from vendors can cost thousands of dollars, like RVs, hot tubs or trailers.

"Any time we buy something on impulse, we are taking a chance," said Howard Schwartz, CT BBB spokesperson. "Consumers can lessen the chances of having problems by avoiding making on-the-spot buying decisions."

The BBB said people run the risk of losing money to vendors who have no fixed address, overpaying or having trouble canceling a service contract or sale.

It urged customers to research items before buying them at a fair.

People can verify a vendor's reputation at bbb.org.

The BBB also warned people to learn a seller's refund and exchange policy beforehand.

It also said customers shouldn't give in to pressure when vendors try to slip in limited-time discounts or claim there are a limited number of the items.

It asked people to be wary of the information that's given out. Names, addresses, phone numbers and email addresses provide valuable market information for vendors.

The Federal Trade Commission's cooling off rule does give buyers three business days to change their minds about a sale and cancel it. The BBB urged people to request a cancellation form.

If the vendor doesn't have one, people can write a cancellation letter and either send it by registered mail before midnight on the third day or drop it off in person.

For more on the cooling off rule, click here.

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