Police are searching for the suspects responsible for robbing employees at gunpoint at a T-Mobile in Newington on Thursday night.
Officials responded to the store on the Burlin Turnpike around 8:30 p.m.
"About 815 p.m. or so I ran out to grab a coffee then a swarm of police officers came and the we're ready to take charge," Heather Jones, who works nearby, said.
Two men approached the three employees as they were closing the store. Police said the suspects forced the employees back into the store and tied them up.
"[They] brought them back into the office area and then commenced to tie them up and force one of them to open up one of the safes," Newington Police Sgt. Chris Perry said.
Jones said she struggled to get back into the plaza from her coffee run as police were all over the plaza within minutes of the 911 call.
"I was concerned about my job and my coworkers and so I ended up, I rolled down my window and spoke with one of the officers and they said don't move," Jones said.
Police said the suspects left behind evidence, but it was unclear what was left by the men. Police also did not disclose what was taken from the store.
The suspects were described by police as being black males around 6 ft tall. Police said they were wearing all dark clothing with ski style masks. Both men are believed to be in their 20's.
On Friday, the store was closed to customers. A sign was posted on the front door of the store on Friday.
"I want to cry for the employees because I can only imagine," Jones said.
A T-Mobile company spokesman said they were "working with local law enforcement regarding the incident."
Anyone with any information about the robbery or who was in the plaza between 7 p.m. and 8 p.m. is asked to call the Newington Police Department at 860-666-8445.
Copyright 2016 WFSB (Meredith Corporation). All rights reserved.