On Tuesday, the DMV announced that it has not reached an agreement with AAA serving Fairfield and New Haven counties, to renew licenses and ID cards.
The DMV said it couldn’t reach an agreement with AAA to continue licensing and ID card renewal services after Dec. 31 in those counties.
Officials said the agency has been in talks with the franchise after it told the DMV it would stop serving the general public, and only serve members beginning in 2017.
“The Department’s responsibility is first and foremost to the general public. We need to maintain service levels while controlling costs. As such, we cannot subsidize a private organization’s provision of DMV services if that organization is not willing to find ways to serve the general public,” said DMV Commissioner Michael Bzdyra.
AAA Northeast currently provides DMV licensing and ID card renewal services to the general public, but officials said it is looking to offer them only to paying members beginning in January.
“We hope this AAA franchise will re-consider our proposals, which we feel were fair and workable. In light of this development, we will begin exploring other avenues to maintain access to services for the people of Connecticut,” Bzdyra said.
In October, the DMV served the Fairfield and New Haven county AAA with a notice of default, officials said, after it abruptly stopped serving the general public, in violation of a contract with the DMV.
“This triggered the negotiations around its stance of wanting to serve only members of its dues-paying motor club. It does not want to reimburse the state the full costs for providing services to dues-paying members only,” the press release said.
According to a press release, the rest of the state is served by AAA Club Alliance and will continue to provide services to the general public at its eight offices in Avon, Cromwell, Enfield, Manchester, Old Saybrook, Plainville, Waterford and West Hartford.
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