Given how complicated and unforgiving smartphones can be, it’s not surprising that installingan appby mistake, misplacing a file, or screwing up settings are all-too-common occurrences. That’s true even on Samsung’s Galaxy S8, whichputs ease-of-use features first and foremost. But whether you’ve messed up your smartphone beyond the point of recognition or just want to get back to the no-frills, bare-bones configuration you had when you switched it on forthe first time, there’s a solution: Factory resetting your phone.
Resetting a Galaxy S8 to factory default is a lot easier than you might think. The process will wipe your apps and files — including songs, videos, contacts, photos, and calendar info — but backup programs and Samsung’s cloud storage features make recovering them relatively easy. Alternatively, if you’re selling your Galaxy S8 and want to make sure personal information doesn’t make its way into a stranger’s hands, a factory reset is a great way topermanently delete your data.
Here’s howto backup and factory reset a Samsung Galaxy S8 and S8 Plus. This will work on a Samsung Galaxy Note 8, as well.
FactoryReset Protection (FRP), a security measure Google introduced in Android 5.0 Lollipop, is designed toprevent thieves from wiping your device and using or selling it. Butif you don’t disable it, then it can interfere with a factory reset.
When you reset a phone to factory default with FRP enabled, it’ll prompt you to enter the user name and password for the last Google account registered to the device. That’s good and fine if you’re the owner, but obviously problematic if you’ve sold it or given it to another person.
Here’s how to disable Factory Reset Protection on the Galaxy S8:
Now that you’ve disabled Factory Reset Protection, it’s a good idea to back up your apps and settings. Alternatively, you can skip straight to the factory reset process.
To back up the apps and games you’ve installed on your Galaxy S8, headto the Settings menu.
Saving your contacts to the cloud is just as easy as backing up your apps and settings.
Your cloud-stored contactsshould now be up to date.
Factory resetting your Galaxy S8 doesn’t have to mean losing your photos, videos, and other media. Here’s how to back everything up.
The easiest way tofactory reset your Galaxy S8 is from the phone’s settings menu. Make sure it’s powered on, and then go toSettings > Backup and reset.Tap onFactory data reset, thenReset device,and finallyErase everything.
Now sit tight — the process takes a few minutes. Once it’s finished, you’ll see the Galaxy S8’s welcome screen.
Sometimes, software corruption, persistent malware, and other factors make resetting your Galaxy S8 from the settings menu an unrealistic proposition. Luckily, you can erase the phone’s data without having to boot into its operating system by using the recovery menu.
Make sure your Galaxy S8 is powered down.
Once the Galaxy S8 boots, you’ll see the default welcome screen.
If you’d prefer to use a computer to reset the Galaxy S8, good news: Samsung’s Smart Switch software makes it simple. It’ll guide you through the factory reset process, install the newest firmware on your Galaxy S8, and wipe your apps, settings, and personal data.
There are a few prerequisites, though. You’ll need to plug the Galaxy S8 into one of your PC’s USB ports using a USB-C adapter, and you’ll have to download and install the Smart Switch software from Samsung’s website. From there,it’s all downhill.
If you’re plugging in your Galaxy S8 for the first time, you’ll have to wait for the necessary drivers to install. Once that’s finished, move on to the next steps.
Your Galaxy S8 should now turn on and it will be wiped clean, ready to set up afresh or pass along. Check out our Galaxy S8 tips and tricks to learn more about your phone, or delve into our Galaxy S8 problems to find fixes for any issues you encounter.