(KRDO/CNN) -- A young bride-to-be from Colorado Springs was killed in a car accident just three months before she was set to walk down the aisle. Her fiancé said the wedding videographer they hired is making things even worse and is refusing to give him a refund.
Alexis Wyatt, 22, died in a car crash in February. Her wedding to fiancé Justin Montney was set to be May 23.
Wyatt signed a contract with a photography company called Copper Stallion Media to film their wedding video. She paid them $1,800 upfront.
Montney said the company is now refusing to give him a refund, even though his fiancé died and there is no longer a wedding.
“They said they’d extend my service to my next wedding, which was a very insensitive thing to tell me,” Montney said.
Shocked at this remark, Montney’s friends posted several bad reviews of Copper Stallion Media on The Knot, a popular wedding planning website.
Montney acknowledged that the contract they signed says “no refunds,” but he thinks under these extreme circumstances, he should be refunded. Since the services were never used, Montney thinks a refund shouldn’t be a problem.
Copper Stallion Media did not respond to requests for comment from KRDO. However, the company did reply to the negative reviews online, calling it a “smear campaign” and saying they do not have the money to refund Montney due to COVID-19. They also threatened to sue Montney for defamation.
Montney, however, says he contacted the company back in February after his fiancé died, long before businesses were being affected by COVID-19.
Montney said he is holding out hope that Copper Stallion will “do the right thing.”