NEW LONDON, CT (WFSB) - Dispatchers helped a mother in New London deliver a baby inside a van on Thursday morning.
According to firefighters, the dispatchers received a call around 4:15 a.m. about a woman in labor in front of a church on Huntington Street.
By the time first responders arrive, the woman had already given birth to a baby boy.
Firefighters said they initiated care and brought the mother and child to Lawrence & Memorial Hospital.
They reported that the newborn was responsive, alert and crying before being brought to the hospital.
The dispatchers said they were able to provide pre-arrival instructions.
"The baby was doing good, he was lying on his mother's chest and nice and cal, and quiet. Yeah they were waiting to find out what the baby was going to be and I guess they got a lot of surprises this morning," said Lt. Michael Leonard, New London Fire Department.
The people in the van were on the way to Backus Hospital in Norwich before the birth, where their doctor is.
While on the phone, dispatchers reported that the mother was having contractions and actually began delivering the child.
"In some cases, the dispatchers are the forgotten link between the public and emergency responders," said Jeffrey Rheaume, battalion chief, New London Fire Department. "I wanted to take this opportunity to highlight the good work that they do and to brief you on this incident."
Rheaume identified the dispatchers as Richard Waselik and Katelin Greatsinger.
Waselik spoke to Channel 3 about responding to the call this morning.
"Baby crying, which I was trying to listen for, which is great. That's one of the key indicators that the baby is doing great," said Waselik.
Channel 3 reached out to L&M Hospital and the family asked for privacy at this time.
The first responders told Channel 3 they're glad the baby boy appeared to be healthy.