HARTFORD, CT (WFSB) - Customers are irate over an increase in their electric bills.

Eversource customers have been posting to social media and writing to Channel 3 about, in some cases, paying nearly double what they usually pay.

As of July 1, 2020, Eversource said it passed along a rate increase to customers due to a state mandated agreement with the Millstone Nuclear Power Plant to buy power.

Eversource said the rate increase, along with more people working from home and more air conditioning used in the summer heat, led to some eye-popping bills. 

"I've gone from $344 a month to $745," said Tony DiLeone of Litchfield, who owns a three-bedroom house.

Channel 3 spoke with Mitch Gross, spokesperson for Eversource, and asked why this came in middle of the COVID-19 pandemic.

"This is state mandated," Gross said. "This is based on state legislation approved and announced in 2019. It’s a power purchase agreement between us and the Millstone Nuclear Power Plant. That's the increase on the delivery side of our customers' bills."

Last year, the state legislature approved the 10 year power purchase agreement that allowed Eversource to buy power from Millstone.

"All the elements in a person's utility bill, every piece of it is reviewed and approved by state regulators, the Connecticut public utilities regulatory authority," Gross said.

Dominion Energy, which owns the Millstone Plant says Eversource is not telling the whole story. 

In an email to Channel 3, their spokesperson said, "The power is being sold at a flat rate of 4.999 cents per kilowatt hour, the lowest price for carbon free resource in Connecticut published to date and 32 percent lower than the lowest standard offer price ever from Eversource, which is roughly 7 cents per kilowatt hour. This contract went into effect in October 2019, nine months before Eversource's latest rate increases. It was vetted and approved by all state energy regulators." 

DiLeone said he's lucky he didn't lose his job as a result of the pandemic.

"This month with July, my delivery rate went from 10 cents per kilowatt hour to 17 cents per kilowatt hour," he said.

Gross said Eversource is working to help people facing financial difficulty. 

"We understand. They need to reach out to us to call us, talk to a customer care representative. Let’s see what your situation is and lets see what kind of payment program we may be able to create for you to help ease some of the pressure we are all facing during these unprecedented times." 

Despite the explanation, it's not sitting well with customers.

"If the bill had increased $20, $30 dollars, I wouldn't even have thought about this, but $130 is quite a lot of money," said Vincent Delaria of Bolton.

Some lawmakers have also taken notice.

"I think historically rate making in Connecticut, this is going back decades, has favored the utilities," said Rep. David Arconti, a Democrat who represents Danbury.

Arconti co-chairs the state legislature's energy and technology committee.

It also got the attention of Attorney General William Tong. 

"We're taking these complaints very seriously as we always do," Tong said. 

Tong says his office has a unit dedicated to utilities. It investigates billing complaints and also argues against legislative and regulatory changes. 

Eversource said there are also things people can do at home to reduce their bills.

They can raise the temperature on the thermostat a few degrees, keep filters clean, make sure furniture and rugs aren't blocking vents and unplug devices. 

Changes 20 rates happen twice a year, on Jan. 1 and July 1.

State regulators approve those adjustments.

A petition against the most recent one has been posted on the website change.org. It can be viewed here.

As of 7:20 a.m. on Monday, it garnered 44,900 of 50,000 signatures.

In the Vote Now poll, 95 percent of viewers said they saw an increase in their latest Eversource bill. If you would like to vote in the poll, click here

Copyright 2019 WFSB (Meredith Corporation). All rights reserved.

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(60) comments

tomforcongress

Eversource is lying saying Millstone is carbon-free. Millstone runs off of the regional grid which is not carbon-free. The fuel is enriched with fossil fuels. See longer comment naming those what did this to you at my Facebook page tomforcongress.

Jake9630

I found a video on YouTube of PURA Vice Chairman Jack Betkoski getting in someones face and putting his hands on them when he was upset - https://www.youtube.com/watch?v=TvKsIzDqo5Q I can't believe this guy is entrusted with protecting us!

Simple Logic

Has anyone else noticed how much $ Eversource/the state spent and continues to spend on cutting down/trimming trees in CT? Tree cutting on weekends... Sundays...is it that much of an emergency? No...but overtime pay is better than regular pay. I see tree cutting in areas that have nothing around, not even roadways, so you can't say it's to reduce power line issues during storms or help cars avoid hitting trees when they go off the road. They're cutting trees just to use up money on cutting up trees. The money that's being thrown away at that 'initiative' is incredible....and in the meantime, Eversource and our legislators are just looking out for themselves...certainly not the residents of CT. C'mon....you can't justify these outrageous delivery rates....now during COVID or even after COVID. You'll help us with a payment plan? Are you kidding? If we're not paying attention when these rate negotiations are going on, no one else is looking out for us, that's for sure. Where were the regulators responsible for looking out for the citizens of CT during that time? Sleeping on the job? As usual....

rick be

Sleeping no,but certainly in bed with Eversource.The GOOP but mostly the Demonrat Party benefit from contributions by all the members of The Eversource Board.

rick be

I can't find your comment Duffy,

but it's good to see you out of detox.

Brian C. Duffy

scroll down.

No detox. You disappeared after losing the Easter bet. I've been here the whole time. Glad you're back and I can debate a real person.

rick be

Channel 3 don't like me so it secretly barred me,but

you opened the door and let me back in-let's show these

amateurs how a debate is done,No.1.

Blavigne

So the state approved this, yet sticks the customers with MUCH higher bills despite our current economic situation....way to go fools!

CTYankee

Millstone says they sell energy to Eversource at 4.99 @kwh, Eversource charging 7.38 @kwh? How do they justify that large a markup in cost?

Eversource knew this was bad and slipped in the new charge on the down low.

The more I switch to low energy, insulate my home, use less power the harder Eversource has to work at gouging the consumer.

Elad

The rates being quoted are supplier rates. The original news item on WFSB specifically states that the increase is due to a change in delivery rates not supplier rates. Let's get this straightened out.

rick be

PURA of Corrupticut approves every rate hike.

Hartfordnative

The people shouln't be irate at just the energy company, when state legislators are in agreement of the Rate increase

rick be

Eversource is a wholly owned subsidiary of the state of Corrupticut.

Merelyme58

This is CLEARLY robbery of Connecticut's consumers by Eversource with permission from our legislators (the majority of them being Democrats)and Govenor Lamont, also a Democrat.

Once again, the Democrats show their true colors and total disregard of our state's citizens in order to line their pockets and help Eversource's GREEDY CEOs and other top corporate heads line theirs as well.

Pure corporate greed and on the backs of our private citizens who are already the most over taxed population in America.

rick be

I'd like to see Channel 3 mention how much Eversource contributes to the Demonrat Party.

Brian C. Duffy

If you know the figure Baldwin,. then why are you holding back? I'm sure we can take your word over WFSB, no?

Brian Duffy ~~ Tariffville, cT

Well Educated Liberal

Enough is enough! We need to become a socialist country. No one, I repeat, NO ONE should have to pay for basic needs like electricity, housing, gas, groceries, transportation, TV or internet. I personally don't pay any bills, utility, grocery or rent. I flat out refuse to contribute to any greedy rich neocon exploiting people for basic rights. The time for socialism is NOW!

#Biden/Obama2020 #HillaryIsMyPresident #ImStillWithHer #WearaMask #BlackLivesMatter #DumpDrumpf #NotMyPresident #VoteBlueNoMatterWho #BlueWave #FreedomFromReligion #SocialismNOW

Irontiger046

Go spend some time in a socialist country before you jump in head first. Socialism is a failed experiment, it's never worked anywhere

Well Educated Liberal

Socialism has worked everywhere until the greedy crapitalist neocons go to war and rip apart their country.

#Biden/Obama2020 #HillaryIsMyPresident #ImStillWithHer #WearaMask #BlackLivesMatter #DumpDrumpf #NotMyPresident #VoteBlueNoMatterWho #BlueWave #FreedomFromReligion #SocialismNOW

themole

No, thats the third lie of socialism: its not working because xyz enemy is preventing it. The first is that it will work this time because its 'me' doing it. the second lie is that its not working because we are not doing it hard enough and the gov needs more power to make it work.

Irontiger046

Keep dreaming. I grew up in one and you couldn't be more wrong

Brian C. Duffy

Oh, you're Canadian.

Brian Duffy ~~ Tariffville, CT

Irontiger046

P.RA. Close but no cigar Brian. This is the truth about socialism: It is a pseudo-religion founded in pseudo-science and enforced by political tyranny.

Brian C. Duffy

You're new here, little kitty?

Well Educated Liberal

@mole, The only lies about socialism come from faux noise. Socialism has been wildly successful everywhere. It's the greedy reich wing crapitalist neocons that put an end to it by starting an illegal war.

#Biden/Obama2020 #HillaryIsMyPresident #ImStillWithHer #WearaMask #BlackLivesMatter #DumpDrumpf #NotMyPresident #VoteBlueNoMatterWho #BlueWave #FreedomFromReligion #SocialismNOW

rick be

When the State controls the prices like it does in Corrupticut that is Socialism,Mr Uniformed.

rick be

Name one place....

onemorelap

Since when is TV a basic need? I could never hold my hand out expecting everyone to pay my way. Like the Bible says, if a man refuses to work, then he doesn't eat. 2 Thessalonians 3:10 KJV

Dan7543

Remember what the bible says...You shall not mix fabrics. Leviticus. Are we really using an ancient fairy tale book to say what's right and what's wrong?

themole

Yeah, socialism will fix it, just like it did in Venezuela.

Dan7543

You are very misinformed about socialism. I blame the people telling you about it. Your preferred media outlet. Venezuela is a very corrupt country and had an economy based on oil. Might I direct you to a different group of socialist nations? It could help with your education. Look at Europe.

Irontiger046

We won't mention Albania or Algeria or Angola or Burma or Congo or Cuba or Ethiopia or Laos or Somalia or Vietnam or Yemen or, well, any other of the dozens of other inconvenient places socialism has been tried. Not when there are a handful of Scandinavian countries operating generous welfare-state programs propped up by underlying vibrant capitalism and natural resources. There's a hundred and fifty million people you could ask but unfortunately they've perished under the number one man made cause of death

rick be

The richest country in SA,look where socialism brought it.Chavez was gonna eliminate poverty.

rick be

When the State controls the prices like it does in Corrupticut that is Socialism,Mr Uniformed.

Frank Peppe

EVERSOURCE- We don;t need help with a PAYMENT PLAN. That's what the mob called spread-out extortion payments. STOP ripping us off. ASSEMBLY - How about some help here you self-absorbed do-nothings. Keep running workers out of this state - GREAT JOB

Elad

My bill has gone up a little because of the heat. Town Square Energy is my supplier. I am having difficulty understanding why a change at Mill Stone Energy, a supplier, changes the delivery side of the electric bill.

Shall Not Be Infringed

My rate is 7.35 cents per kwh. $745 for a 3 Bed Home....in Litchfield. 3 Bedrooms that are likely the same size as the entire bottom floor of my Cape style home (each) and is probably also running the filter and heater for the palatial in-ground pool and cabana house. Oh how affluent are squawking - Maybe they should cool their generous homes to 80 degrees instead of 62? I close off 3 sparsely used rooms during these heat waves and use one 10k window unit to cool the main floor just fine running only 1/2 the day. You don't need to cool every piece of furniture, every wall, every room. Make do with what you need during times of increased demand. Or shut up and pay your darned bill.

themole

telling people how to use their electricity is not the point here. the rates are among the highest in the country and for no reason other than the left is trying to ram overpriced green energy down our throats instead of letting the market function freely.

mike6972

"Under my plan of a cap-and-trade system, electricity rates would necessarily skyrocket," Obama told the Chronicle . "Coal-powered plants, you know, natural gas, you name it, whatever the plants were, whatever the industry was, they would have to retrofit their operations. That will cost money. They will pass that money on to consumers."

Barack Obama, January 2008

You get what you vote for.

Verdad

Sure. You also miss the point of the article you did not read.

Well Educated Liberal

You're a racist! President Obama NEVER said that. And yes, when I voted for President Obama, I got exactly what I voted for. A fine, fair, honest and TRUTHFUL president. He never started a war, no scandals, no senseless murders, no fake terrorist attacks, no lies, no deception, no election fraud, a booming economy brought back from the brink of collapse that shrub the murdering repuke caused. He and Michelle brough class and honor and respect to the White House. Unlike the mango madman, cheeto benito, that illegally lives there now. Hate filled, bigoted, racist murderer that brags about raping women. Caused a pandemic with a virus that was created on his orders to kill people for his own gain. He lost the election by 3 million votes but thanks to his russian comrade hackers, is now an unfit orange boy king wannabe.

#Biden/Obama2020 #HillaryIsMyPresident #ImStillWithHer #WearaMask #BlackLivesMatter #DumpDrumpf #NotMyPresident #VoteBlueNoMatterWHo #BlueWave #FreedomFromReligion

Merelyme58

[huh] Seriously? You are dilusional!

Well Educated Liberal

*Delusional? Not me. I have two Master's degrees, superior critical thinking skills, have never and will never vote for a repuke. Far from delusional.

#Biden/Obama2020 #HillaryIsMyPresident #ImStillWithHer #WearaMask #BlackLivesMatter #DumpDrumpf #NotMyPresident #VoteBlueNoMatterWho #BlueWave #FreedomFromReligion #SocialismNOW

themole

He is past delusional. look at his reply. he boasts how he has two indoctrination's by lefty higher ed and then supports a number of Marxist groups while advocating to maintain the covid mask hoax. He dislikes the fact that free enterprise and a moderate businessman helped the US acheive its highest every economy while creating the lowest minority unemployment in history. He wants socialism, which of course does not work (so much for his superior intellect) even while he likely makes money in a capitalist society (unless he/she is a state worker). fun stuff. TDS is real

themole

Yes, reporting an unpopular opinion by someone, or disagreeing with the left party line is now racist. Nice. Maybe you can go pull down a statue or try to burn a federal building in retaliation?

Well Educated Liberal

@mole, I see nothing but racist comments from you. No surprise. FYI, #BLM protests are peaceful. It's the repuke "moles" that show up, start violence, riot, loot and burn buildings to the ground.

#Biden/Obama2020 #HillaryIsMyPresident #ImStillWithHer #WearaMask #BlackLivesMatter #DumpDrumpf #NotMyPresident #VoteBlueNoMatterWHo #BlueWave #FreedomFromReligion

Jbm

Interesting that they have to increase cost to their customers dramatically while simultaneously taking advantage of those with solar by essentially stealing energy from them and then selling it for 1000x what they are compensating homeowners. Feels like it may be time for class action against price gouging.

Irontiger046

This article as it pertains to my personal Eversource bill is complete nonsense. On July 01 2020 my eversource generation rate decreased from 9.10 to 7.35 per kwh for July through December. I dont know where the author is getting these numbers from but I ran my AC and everything as normal in my three bedroom house and my July bill for June was under $100.00. There is something grossly wrong or completely fictitious with this article

Ethical1

My recent bill is as stated in this article.

FrustratedCT

Mine too. I have no idea where the poster you replied to is coming up with a $100 bill with a 3 bedroom house. Impossible unless he keeps everything, including lights off 98% of the time. Either that or he works for Eversource and is trying to downplay the article.

Frank Peppe

No there's not. I just reviewed my bill from July 0f 2019 to this one. LESS usage and the bill is 65% higher. You should count your blessings - They'll catch the oversight

Irontiger046

$31.67 supply and $51.37 delivery for July's. You people are getting hosed. Id be willing to bet its regional. Im going to call and ask about it

Irontiger046

I do not work for eversource. And to be exact, my bill last month was $88.90. My AC is currently running at 68 degrees. I have all newer, enwrgy star compliant appliances, oil heat and led lighting exclusively throughout my house. Two of the 60 watt equivalent bulbs i use could be left on 24 hours a day year round and would cost approximately $7. You people waste an enormous amount of energy apparently. I suggest an energy audit

Irontiger046

339 kwh for July's bill

Irontiger046

The supply charge has to be regional, im in NE, CT and there's no such charge in the supply listing $31.00

themole

or just stop voting blue in this state and it will go back to being prosperous and affordable.

Irontiger046

So you're suggesting that the "Tax more, spend way more" approach isn't working? lol

JF71

It is, except they just need to tax that little bit more and then spend 2x as much. It should work someday, really. Trust in your peerless leadership in hartford.

Dan7543

Well, considering we are going to go into a national super inflation model with the republicans in charge, I will stick with the democrats. Right now, we have lower taxes and are spending the same, if not more and printing money. Pay attention.

Irontiger046

Good plan. Been working in Connecticut all along if massive budget deficits are a fetish of yours... take your own advice and pay attention

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