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HARTFORD, CT (WFSB) – State officials released guidelines for businesses that plan to reopen on May 20.

Many businesses and employees have been questioning the guidelines that will need to be in place when the state reopens on May 20.

Some of those guidelines include having residents wearing face masks or facial coverings worn at all times in public. Gathering sizes limited to a maximum of five people.

Residents of 65 years or older, or people with high risk factors, are encouraged to stay home.

State officials announced that nail salons will not be part of the businesses reopening on May 20. 

They also said hair salons and barbershops will no longer be reopening on May 20. They are expected to reopen in early June now.

Hotels will not be able to be part of the Phase 1 reopening, but Lamont said possibly part of Phase 2. 

As of May 19, 2020, general business rules shall only apply to Outdoor Recreation activities, as defined below.

General Business Rules

Outdoor Recreation activities are defined as the following:

  • Equestrian (subject to Dept. of Agriculture guidance)
  • Mountain Biking
  • Camping
  • Boat Tours (subject to 5 passengers)
  • Charter Fishing (subject to 5 passengers)
  • Sport Fishing
  • Go Kart Racing (bring your own, no rentals)
  • Golf
  • Driving Ranges
  • Tennis
  • 1:1 Training, outdoors maintain 6 feet
  • Race Tracks (practice only, no spectators)
  • Campgrounds (subject to DPH guidance)
  • Outdoor Shooting Range
  • Kayaking
  • Dirt Biking (practice only)
  • Mini Golf


  • There will be a maximum allowance of 50 percent capacity
  • Outdoor only seating allowed
  • Tables much be 6 feet apart
  • Bar areas need to remain closed
  • Recreational areas must remain closed
  • Contact-less payment preferred
  • Packaged or rolled silverware needed for customers
  • Paper and/or disposable menus required
  • Hand sanitizer and cleaning wipes available at entrances and exits
  • High contact areas must be cleaned regularly 
  • Click here more information about restaurants


  • There will be a maximum allowance of 50 percent capacity
  • Employees should continue working from home if possible
  • Meeting should have no more than five people attending
  • Employees must be seated six feet apart
  • Physical partitions should be placed between employees.
  • Click here for more information about offices.

Retail & Malls:

  • There will be a maximum allowance of 50 percent capacity
  • Fitting rooms must remain closed
  • Barriers must be placed at check out areas.
  • Self-serve counters will remain closed
  • There must be 6-foot markers in place at checkout lines for customers
  • Contactless payment preferred
  • Click here for more information about retail and malls

Hair Salons, Barbershops (Now opening early June):

  • There will be a maximum allowance of 50 percent capacity
  • Appointments only
  • Waiting rooms must remain closed
  • Workstations should be placed six feet apart
  • Physical barriers must be constructed between workers
  • Contactless payment preferred
  • Employees should limit conversations with customers
  • Tools must be soaked in disinfectant after every use
  • Hand sanitizer must be place at all entrances and exits
  • High contact areas must be cleaned regularly
  • Employees must wear face masks and eye protection
  • Employees need clean smocks for each customer
  • Customers must wear face masks
  • The use of blow dryers will be allowed.
  • Click here for more information about hair salons and barbershops

Museums & Zoos

  • There will be a maximum allowance of 50 percent capacity
  • Outdoor exhibits only
  • No interactive or indoor exhibits
  • Gift shops & food places will be closed
  • No guided group tours
  • Install touchless appliances wherever possible
  • Strict cleaning and disinfection protocols in all settings
  • Employees should continue working from home if possible
  • Face masks should continue to be worn in public at all times
  • Social gatherings will be restricted to a maximum amount of five people
  • Those over the age of 65 and in high-risk groups (comorbidities) should continue to stay home & shelter
  • Must calculate maximum safe occupancy for each exhibit room/area to allow for social distancing
  • Should furnish signage, floor markings, and enhanced presence of attendants and other personnel to enforce occupancy rates
  • Post clear signage of the state hotline (211)
  • Click here for more information about museums and zoos.

To read the complete list of sector rules, click here.

Lt. Governor Susan Bysiewicz said any hair salon owners who have questions or concerns can contact her office at

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